BuildHr . June 12, 2024
A popular transportation company, a third-generation dynamic and persevering enterprise, has been providing a gamut of customer-focused strategic mobility and logistics solutions since 1970, with hubs in various states of South India. They provide quality solutions for any type of transportation needs in South India. Their services have evolved in response to the specialized needs of the clients they serve. They have been operating successfully for 54 years now, with 3,000+ highly skilled employees.
The following table explains the improvements made in their business processes by BuildHr using Zoho Creator Application.
KEY AREAS |
CHALLENGES |
SOLUTIONS |
|---|---|---|
| Time Office | The salary processing lead time was excessively long (credited on the 15th of every month), leading to high pilferage attributed to the variable pay structure for drivers. | The mobile application developed using Zoho Creator has not only reduced the salary processing lead time but also enabled timely salary disbursement on the 5th of every month, leading to proven pilferage control of Rs. 3 lakhs per month. |
| Operations | The installation of GPS devices for all 1,350 fleets did not result in meaningful reports as per the client's requirements. Consequently, the client spent considerable time using Excel to format reports for customer demands and internal analysis for strategic and management decisions. | By integrating the GPS application with Zoho Creator and utilizing Zoho Analytics, the client can now generate reports and dashboards, analyze data effectively, measure KPIs for the operations team (billable and non-billable kms), and make informed decisions based on the insights gained. |
| Fuel | The lack of data transparency and reliance on traditional bookkeeping practices led to challenges in consolidation and report generation. Difficulty in holding drivers accountable for kmpl mileage and inconsistency in data formats were hindering operational efficiency. | By implementing a mobile application as a central database and leveraging analytics, the client can now efficiently generate various management information system (MIS) reports. |
| Compliance | The absence of due date tracking for FC, Insurance, PC, Permit, and QT has led to increased penalties and a decline in reputation among customers. | Developed a compliance module to track all due dates and provide cost projections. |
| Accounts Receivables | Extended lead time for generating invoice annexures due to the variation in invoice templates across clients, each having unique billing cycles and billing clauses. | The automated generation of annexures has significantly reduced workload and lead time, leading to a 40% decrease in error percentage. |
| Purchase & Inventory | Inadequate material price tracking, vendor evaluation, and longer lead times causing operational inefficiencies. | Enhanced transparency in vendor selection, conducted thorough vendor and price evaluations, provided real-time stock reports, and tracked stock value. |